Refund Policy

We want you to be completely satisfied with your VA Spores & More purchase.  Due to the nature of some of our products, we are unable to accept returns or exchanges of any living product, except for The Oyster Pail, which comes with our standard 14-day return policy. All non-living products and merchandise can be returned within 14 days of purchase for a full refund.  You must pay all incurred shipping costs to return the item to us. Shipping costs are non-refundable.  However, if there is a problem with your order, please contact us, and we will try to find a solution. Shipping costs for returns or exchanges are the customer's responsibility.